policies

Cancellations

• Cancellations made without 24 hours notice will be billed the full amount if we are unable to fill any part of your spot.
• Cancellations made with more than 24 hours notice will not be billed.
• Cancellations can be made by emailing, calling or texting me directly or through your mindbody confirmation email you received when booking.

No Shows

No shows suck. When you don't show up, you take up a space that someone else would've gladly filled. Your time is important and so is ours so we have a strict no show policy.

• You will be charged the full session price.
• Members will forfeit their massage.

Refunds

Massage Clients

• There are no refunds on massage services rendered.

• Gift Certificates, packages or paid memberships may be transferred but not redeemed for cash and no refund will be issued.

• If you purchased a gift certificate during a special promotion that has ended, your funds will be applicable to your massage session, however, you will be responsible for any remaining balance.

Membership

• It is your responsibilty to cancel your membership if you are no longer using it. Unused massages will stay on your account for up to 1 year. After one year, your massage will expire, so get in and use them up!

• You may cancel your membership at anytime after your first 90 days with 30 days notice.

• You may treat a friend once a month at your discounted rate.

• Your membership does not include gratuity so if you'd like to add that you can leave cash for you therapist or we can charge your card on file, just let your therapist know. Your tips are greatly appreciated.
• Cancellations always require 24 hours notice. If you fail to show up for your scheduled massage time, you will forfeit your massage or be billed the full price. No shows will not be tolerated.

Disclaimer

Massage therapy is healing and beneficial to your health in many ways, but it is not a substitute for diagnosis and treatment by a doctor for any disease or illness either physical or mental.

Massage is provided for the purpose of relieving stress and muscular tension. It is your responsibility to immediately inform your massage therapist if you experience any pain or discomfort during your massage session so that the massage therapist may change his/her strokes and pressure accordingly.

Massage is not a substitute for any medical examination, diagnosis or treatment. Massage therapist are not qualified to perform adjustments or treat any physical or mental illness and nothing said in the course of a massage session should be considered as such.

Massage should not be performed under certain medical conditions. You affirm that you have stated all known medical conditions honestly before receiving your massage session and you agree to keep the practitioner informed of any changes to your medical profile. There will be no liability on the practitioners part if you fail to do so.

Any and all illicit sexual advances will result in the immediate termination of your visit and you will be liable for full payment of the scheduled session.

You agree to honor the 24 hour cancellation policy and pay the full amount of services scheduled that are cancelled without 24 hours notice.